Trezor® Suite App
Official companion for Trezor® hardware wallets — install, manage, recover
Start at trezor.io/start
Secure USB bridge • Transaction signing • Seed recovery

Overview — What the Trezor® Suite App Does

Trezor® Suite App is the official interface for managing your crypto assets using a Trezor® hardware wallet. It serves as the bridge between your device and the blockchain: you can view balances, craft transactions, update firmware, and verify device authenticity — all while keeping private keys safely offline on the hardware wallet.

Download & Installation

Begin at trezor.io/start. Choose the desktop installer (Windows, macOS, Linux) or the web Suite. For desktop connections, you may need Trezor Bridge — a small helper program that allows USB communication between the Suite and your Trezor® device. Find it on the same start page labeled Trezor Bridge Download.

Logging In & Common Login Problems

Logging into the Suite involves connecting your Trezor® hardware wallet and entering the device PIN. If you encounter “Trezor Login not working”, “Unable to login Trezor”, or “Trezor suite App not Working”, step through these checks:

  • Confirm the USB cable and port are functional and the device screen is active.
  • Reinstall or update Trezor Bridge, and relaunch the Suite.
  • Try a different computer to determine if the issue is local to your system.

Account Recovery & 2FA

Account recovery for a Trezor® wallet is performed using your recovery seed (the 12/24-word phrase created at setup). If you lose access to an exchange 2FA tied to the device, the resolution path is specific to that service — Trezor® itself uses the device and seed as the ultimate access method. Never share your recovery phrase.

Troubleshooting: Error Connecting & Verification

“Error Connecting Trezor Account” and “Can't verify Trezor Wallet” are often caused by outdated Bridge software, blocked USB drivers, or firmware mismatches. Steps to resolve:

  • Update Trezor® Suite and Trezor Bridge from trezor.io/start.
  • Update device firmware via the Suite only if prompted and verified.
  • Contact the official Trezor® Help Center if you suspect tampering or firmware errors before attempting risky recovery steps.

When to Contact Support

If none of the standard steps restore access, or if you see unexpected prompts on your device, reach out to the Trezor® Help Center. Provide non-sensitive details (error messages, OS, Suite version) and avoid sharing seed words, PINs, or device snapshots that reveal sensitive information.

FAQs — Quick Answers (5)

How do I safely download Trezor® Suite?
Always use trezor.io/start and verify the page’s SSL certificate and URL before downloading.
What is Trezor Bridge and do I need it?
Trezor Bridge enables USB communication for browsers and desktop apps. Install it when the Suite or browser prompts for it.
My Trezor® won't log in — what next?
Try a new cable/port, reinstall Bridge, reboot your computer and device, and test on another machine.
Can I recover without my device?
Yes — restore using your 12/24-word recovery seed on a new Trezor® device or compatible recovery tool that supports the BIP standard.
Who handles 2FA reset for exchange accounts?
Exchange 2FA resets are managed by the exchange; Trezor® secures your private keys and seed but does not control third-party 2FA.